Re: More shipping woes- help?

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Posted by Kenzi on July 9, 2002 at 21:22:08:

In reply to: More shipping woes- help? posted by Lauren on July 9, 2002 at 19:47:29:

I STRONGLY recommend UPS; I have been using them for about a year and
it has been working out pretty well so far. Yes, they charge more
but they offer so much more that it makes it worth it to both you and
your client.

- all packages are ensured up to $100; if you want more coverage you
pay a small amount
- you can print the shipping labels from the internet and then drop
the packages off with any UPS driver
- you can also arrange to have the packages picked up at your home
- you (and your client) can track the package online
- you don't have to wait on line at the Post Office which, to me, is
the biggest benefit of all.

The cost of shipping is paid by the client and I have found that it
is only a little more than with the USPS, esp. if you get delivery
confirmation and insurance through the USPS. If someone is ordering
just 100g of henna they often pay the same amount for shipping as
they do for the henna; I make that very clear to them so that they
aren't shocked when they see the bill, and sometimes they order more
to even out the shipping. My average shipping cost is about $6 which
is much lower than most online retailers whose minimum charge for
shipping is often $8-9 regardless of how small your package is.

Also remember that time is money, so while you may be shipping
something via the USPS for $4 you are spending a lot of time going to
the USPS and waiting in line, so you are actually losing money on
that. Also, consider the time spent tracking your packages and
replacing them. It's really not worth it. With UPS you can track
everything online and you can send your client the tracking number so
they can do the tracking themselves.

The big drawback to UPS is that their international rates are
exorbitant so I HAVE to go to the USPS for that.

Email me privately if you have any questions about this; I would be
glad to answer them.


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