Shyster Alert (Rant Warning)


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Posted by Littlefox on August 21, 2002 at 03:41:35:

A while back I posted a possible recommendation for
www.indiagarments.com. Better known as Priyanka's Indian Fashions. I
would like to retract any nice things I had to say about them at this
point and ask you all to pass on this warning.

Apparently they're opening a store soon in the US via Yahoo Shops and
are trying to push for customers but unless their customer service
skills have improved, they're nothing more than consumate con artists.

I ordered 4 sarees and a white petticoat from them on my first order,
they got 3 of them exactly on and the 4th not even close and the
petticoat in lavender. After much prodding they agreed that they
would replace the saree if I covered the rather pricy shipping or
they would ship it free with my next order.

I being a sap figured I'd give them the benifit of the doubt and put
together a small order that they could ship it with, unfortunately
you have to order over $60 worth of stuff for them to ship it to
you.... so in ordering another 2 outfits, I got my replacement saree
in exactly the color I said /NOT/ to send me (yellow) and one dress
that was exactly right and one dress that is the same color so
technically they had a right to substitute, but the one I orded was
with a central embroidered floral pattern that flowed down in a V
from the neckline into a stripe towards the base. What I got was an
all over machine tiny flower patterned number that looked like a
moomoo! And I mean MOOOOOOOOOO!MOOOOOO!

I was willing to discuss the matter with them and accept the packages
even though they were not satisfactory but they didn't even offer so
much as an appology until I wrote a harshly worded email a month
after trying to contact them on the matter. They claimed that they
were having email problems and that they would send me yet another
replacement, just to contact them back...... that was approximately 2
and a half weeks and 40 emails ago. I've sent a copy of a reply to
their admin address that asked for me to contact them, once a day for
over a week, and then one email a day for the following week to all
of their customer support, sales rep, complaints and so forth
departments. No response whatsoever. Lost email? Server Problems? Oh
yeah, I'm really buying that this time.

The company convienently looses emails and only offers replacements
to sucker you into ordering more stuff that they can jip you on.

I've paid quite a bit for this public service annoucement so please
feel free to share it. DO NOT PURCHASE FROM THIS COMPANY OR ITS
SUBSIDIARIES unless you really don't care what sort of crud they'll
ship you and call it 'good enough'.

 


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