my name is txilar and I'm an ebay addict...


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Posted by txilar on October 2, 2002 at 21:37:49:

In reply to: Frustarted with this mail-order thing posted by Lauren on October 2, 2002 at 20:46:20:

The buyer's point that they have done their part of the bargain isn't
true. If you aren't paid, they haven't. Since I'm a buyer on ebay,
not a seller, I'm trying to look at it from that viewpoint. As Kenzi
points out, they have recourse. Right now, you have someone's word.
Not viable. This is the reason I stick, when I can, with paypal! I
have only had one really bad experience on ebay and it is sort of
this, but in reverse. I paid, the seller said she sent it and I had
it insured, so when I never received it, she "said" she resent it.
Well, I never received this either, so asked for money back. She
refunded sans shipping. When I asked for that too, since I had
insured it, she freaked out telling me not to harass her, I should be
happy with two shippings and a refund and all sorts of looniness. She
never responded to my query of how the post office responded to all
this. My thought is that maybe she sent the first package and, being
a high dollar cosmetic item, whoever *did* get the package, kept it,
thus giving it the appearance of delivery. Alllll that said, if this
person knows that the money order has not been cashed, their side of
the bargain is not kept. I'd have to stick with that as a seller.
Buyers can be extremely unreasonable (the reason I check feedback
from both the seller *and* their previous buyers before buying!) and
you sound like you're set up to get that. All I can advise is to stay
rational in responding to the negative feedback they might give
you. "Buyer's payment never rec'd, buyer even says uncashed."

Probably not the most fulfilling route, but you can't afford to be
sending stuff out on people's word, right?

Best luck all around,
peace,
txilar

: If you were an Ebay buyer, what would you expect to happen in this
: situation?
: Lauren

 


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