Re: Moving up Myrobalan and Sarah

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Posted by Maureen on October 13, 2002 at 17:09:23:

In reply to: Re: Moving up Myrobalan and Sarah posted by Dawn R on October 13, 2002 at 15:41:36:

Testing is a tool that can be used by those who want to and find it

Sometimes, as in this situation, reading a website, package and
asking questions gets answers faster. The test on the powder
revealed nothing that was not easily accessible. If I got the
information some time ago with reading and questions and others got
it now from a test, my methods work better for me than testing. A
test isn't required to obtain readily available information...for
some people.

When we are importing products we are aware that they are not
American products. So we must also be aware of the questions we may
need to ask when purchasing, prior to purchasing and after
purchasing. Every party to a transaction has responsibility. It is
that individual responsibility for which the particular party must be
held accountable. And being familiar with the information on a
website of the person you are ordering from and reading the
information on the package of whatever you purchase is the
responsibilty of the they a supplier or a customer who
purchased from the supplier. You can not blame an exporter and
accuse them of not revealing an herbal product was in their powder
when it is clearly stated. They should not be accused of labeling a
product to be 100% pure henna powder when the label does not say that
at all. And it makes no sense to accuse the exporter of revealing
information to one supplier and concealing or denying it from another
when the information in question is on the exporter's website and
labeled box. The information was available to both. One retailer
recognized the information, asked questions concerning it and then
used the responses to make a decision and the other retailer did not.

In this case that is what occured as opposed to what was stated as
having occurred.

Suppliers need to do, can do and some indeed are doing some of the
work themselves with other tools available to them. For those
suppliers the test is a less valuable and useful tool. For them the
test will only reveal what they already know. For people who will be
dependent upon the test to know these very same things, the tool
becomes more valuable. And their reliance upon the tool is more
reason for an absolutely reliable tool resulting from a methodology
that might consider things like the readily available information on
the products label. If not, the tool will keep discovering what is
already known.



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