I think this is important enough to enough people that you should post your tips here! n/t

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Posted by Lauren on October 27, 2002 at 10:28:31:

In reply to: A heads-up regarding using PayPal for multiple items in one transaction. posted by Maureen on October 27, 2002 at 02:49:25:

: Just some info for anyone using PayPal and purchasing multiple
: from a single seller in one order with funds in their PayPal
: or echecks:
: PayPal indicates in their User Agreement that they suggest ordering
: only single items in a given transaction. That suggestion should
: truly be taken seriously. If there is ever a situation when you
: order multiple items in a single order and receive only part of
: order, PayPal will consider the transaction as a complete and
: successful one and you really have no recourse beyond filing the
: Buyer's Complaint which will result in your being notified that you
: received your goods if the seller can show that they shipped your a
: package that was delivered to you address. It won't matter if you
: ordered 50 items and the seller only sent you one. Just proof that
: package was delivered to you from the seller after you placed your
: initial order will get the complaint resolved in the seller's favor
: and closed.
: Some sellers seem to know this...Cedarvale is one such...and you
: be taking a risk with your funds with them and any seller who
: not to provide you with what you paid for. It seems it is pretty
: safe to make purchases with a credit card because your credit card
: company will provide you with some safeguards. But through PayPal,
: you have no such safeguards or protection if paying through them
: funds in your PayPal account or with echecks.
: I am posting this because I know a lot of folks here use PayPal to
: pay for orders and are often likely to make an order of multiple
: items. Not a good thing it seems unless you are paying by credit
: card. Making separate orders for each item is the only way to
: protect yourself from sellers willing to ship you only one item
: though you ordered many in the single transactions. The separate
: orders for each item...and therefore separate transactions for each
: item...allows PayPal to request proof of shipment and delivery for
: each item/transaction and if proof of shipment and delivery of each
: item/transaction is not provided to them, you will receive a
: Well, you will receive a refund if the seller still has funds in
: their account. That is another story altogether. So yep...if you
: purchase multiple items, you are ultimately better off with 50
: separate transactions when there is a problem with your order and
: seller won't provide you with a refund or deliver your goods.
: Crazy...but true.
: This is certainly not a reflection on any of the sellers here who
: accept PayPal. It is certainly also not a "buy from us only"
: statement. Just that I personally have made transactions with the
: folks here and none of them have ever fallen into the category of
: sellers willing to take your money and not deliver your goods. It
: also not a "don't buy from Cedarvale" statement. Some folks have
: posted about good and successful transactions with them. This is
: more about some things you might want to think about and things to
: prior to making the transactions in order to avoid a hassle down
: road.
: The best bet is to purchase from sellers you know. But if
: from sellers you don't know, just purchase in ways that protect you
: and provide you with some recourse. I think this is important
: because henna artists are frequently seeking out new sources for
: different products on the web and can tend to purchase small
: of lots of items...and lots tend to like to use PayPal as a way to
: make payments.
: I've stumbled upon some other ways to use PayPal or similar systems
: safely and to reduce your risk that I will be glad to share with
: anyone who asks through email.
: Maureen


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