Re: Question for mail-order suppliers


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Posted by Kenzi on November 13, 2001 at 18:56:18:

In reply to: Question for mail-order suppliers posted by Lauren on November 13, 2001 at 16:32:17:

i started shipping by UPS because I can track every package
from my computer and also because I can just drop the package
off with any driver (instead of standing in the long Post Office
lines). I have been pleased with their service but even so recent
events have affected my shipping too. I have a package that has
been sitting in Maryland for two weeks because of these anthrax
scares. they are tracing the package but I have no idea what the
result will be. Also, my shipments from Morocco are getting here
more slowly because the airline that handles cargo is making
fewer flights to NYC. The delays are happening all along the
chain.

Hopefully your customer will understand and you could offer a
free gift if she orders from you again. I don't care what anyone
says, it's not business as usual, and we all must be
understanding.

good luck!

 


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