Question for mail-order suppliers
Posted by Lauren on November 13, 2001 at 16:32:17:
I mailed out a package Priority Mail (2-3 days) two weeks ago and thecustomer says she hasn't received it. Other stuff I mailed that day
to other areas of the country got there in very good time. When I
called the Post Office, I was told that there was an anthrax problem
in Baltimore (where the package was likely routed through) around the
time of my mailing and a lot of packages especially are frozen there
until they are individually checked. What should I do? It's not my
fault, it's not her fault, and it's not really the Post office's
fault, either. I want to be known for great service like Kenzi and
Castle Arts are. Suggestions?
Follow Ups
- The customer speaks :)
Yvonne 00:40:12 11/15/2001
(3)
- What Post Office thinks if powder sneaks through
Lisa K 00:56:20 11/15/2001
(2)
- Re: What Post Office thinks if powder sneaks through
Dawn R 00:22:34 11/16/2001
(0)
- I had a bag get mangled already...
Lauren 13:18:26 11/15/2001
(0)
- Re: What Post Office thinks if powder sneaks through
Dawn R 00:22:34 11/16/2001
(0)
- What Post Office thinks if powder sneaks through
Lisa K 00:56:20 11/15/2001
(2)
- More about UPS
Kenzi 02:53:15 11/14/2001
(0)
- Re: Question for mail-order suppliers
Sondarya 02:14:07 11/14/2001
(0)
- Re: Question for mail-order suppliers
Maureen 22:35:58 11/13/2001
(0)
- Re: Question for mail-order suppliers
Kenzi 18:56:18 11/13/2001
(0)
- tracking
Catherine Cartwright Jones 17:07:23 11/13/2001
(0)