What do you think about this, I could do with some advice!


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Posted by Lynn on July 2, 2001 at 18:30:11:

Hi all, I've got a bit of a problem and I wanted to share it with you
and get your thoughts on it. Last weekend (10 days ago), I had three
bookings. Thursday night I hennaed myself with a bottle of mud that
I got out of my freezer, I did my ankle and back of my hand. I went
to bed, the designs came out great - good colour etc. On Friday
afternoon I went to a school fair - I don't normally do school fairs,
but it was a Friday and I wasn't booked, it was for their charity and
I had done a Pamper Yourself Evening for them last October and they
had been really happy. It was a boiling hot day and I sat outside
and hennaed non-stop for two hours - I did about 30 children and
Mums. Then I went to a Fair the next day, and a Funday on the
Sunday - I used the same bottle of henna. I had to scrub my hand
design off as I had a meeting to attend but I left my ankle design
and it is still there today (11 days later) - quite visible. Today I
got a phonecall from a lady who said I had hennaed her daughter at
the school fair - a small flower at the top of her arm, (I often give
out my phone no.), she said the design hadn't come out - it had
fallen off after 20 minutes. I apologised, said this had never
happened before (It hasn't), I said I did not know why it had
happened and asked for her name and address and said I would refund
her the 3. She then said that she wanted me to re-do her daughter,
who was dissapointed, and that she wanted a larger design. She told
me she does not drive and cannot get to any of the local events I am
doing. She wants me to go to her house and re-do her daughter. It's
about 7 miles away from me and not somewhere I pass by usually, so I
would have to go out of my way. I asked for her phone no. and said I
would contact her and do it when I was passing her way and my henna
was out of the freezer. What do you think? None of it really adds
up, 29 other kids were all fine. Why if it didn't work does she want
it done again, and why a bigger design. Why did she take 10 days to
phone me, if it fell off in 20 mins why didn't she come straight
back. I am now full of self doubt, even though I have seen people
again and they have been really happy with my work. As I type this
now my husband is sat with a flower design on his arm (the same
design the girl chose), he's been busy getting in the washing etc and
it hasn't dropped off - and it's really old henna I keep in the
fridge for when the children want a little lesson in henna. I want
people to go away happy. Is there anything (apart from 'picking',
which people swear they don't do even though you sit watching them do
it) that would make henna just fall off.

I feel a bit down about it.

Lynn

 


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